At the East Devon AONB we are committed to protecting your privacy. This Policy explains when and why we collect personal data, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
When do we collect personal information?
We will obtain personal information from you when you:
- sign up to receive our newsletter
- register for an event such as a walk, outdoor event, or the AONB annual conference
- are involved with our East Devon AONB projects or programmes
- complete a photo consent form (to allow us to photograph you or a family member)
- sign up to volunteer
- provide us with feedback or make an enquiry
- contact us by any method, including letter, email, social media or visiting our office
- use our website (in the form of cookies).
What personal information do we collect?
We usually only collect basic personal details such as your name, e-mail address, postal address and telephone number. Website cookies may collect IP addresses and information regarding what pages are accessed and when.
If you are volunteering with us or taking part in an outdoor activity, we may ask you to provide us with more personal data such as next of kin or parental details, medical details and health circumstances, in case of emergency and for insurance purposes. We always treat this information in the strictest of confidence and only ever use it for the purpose it is collected.
How do we use your personal information?
We will use your personal information for the purpose of fulfilling our public task of conserving and enhancing the landscape of the AONB area. This may include:
- providing you with information and news about the area that you have requested
- administering events you attend
- letting you know about important updates to sessions you have booked
- analysing your feedback to improve our services in future
- using photographs and testimonials in our publicity materials.
How do we protect your personal information?
We use secure servers and take all other appropriate measures to ensure that the personal information that you disclose to us is kept safe and confidential.
Do we share your information with anyone else?
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
If you subscribe to our email newsletter, the personal information you give to us in order to send out the newsletter (your email address and, if you choose to give it, your name) will be collected, stored and processed via our third party supplier, MailChimp.
This might involve your information being stored on servers outside the European Economic Area, however MailChimp have committed to adhere to the EU-US Privacy Shield Framework. For more information, see MailChimp’s Privacy Statement.
We may also share your information with our website administrators Cosmic for the purpose of managing our website. Cosmic will only ever use this data in accordance with our instructions, and will never use it for their own purposes.
In case of emergency we may need to share your information with emergency services – e.g. if you volunteer with us, and we need to give medical information to healthcare workers to ensure you receive appropriate care. When required by law we may disclose your information to crime agencies such as the police or HMRC.
The East Devon Area of Outstanding Natural Beauty (AONB) Partnership is hosted by East Devon District Council and as such the East Devon AONB Privacy Notice is produced in accordance with East Devon District Council ‘s own Data Protection privacy notices.
How you use this website
We also use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting people’s needs and to understand how we can make the website work better.
Google Analytics stores information about what pages on this site you visit, how long you are on the site, how you got here and what you click on while you are here. We do not collect or store any other personal information (e.g. your name or address) so this data cannot be used to identify who you are.
We do not:
Share any of this data with others (other than as identified above), or use this data to identify individuals.
Links to other websites
In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.
All your personal information will be held by us only for as long as is necessary and then in accordance with any legal requirements imposed upon us and the EDDC’s retention schedule which can be found here https://eastdevon.gov.uk/media/2506322/retention-schedule-for-publishing-for-gdpr-compliance.pdf
Whatever our use of your personal information you have the right of access to that personal information (this means confirmation that we are using your personal information, access to it as well as other detail) and the right to seek rectification if the information is inaccurate.
Where we are processing your personal data on the basis of consent, you have the right to withdraw your consent.
Also, if you object to our use of your personal information and there is no overriding legitimate interest for us to continue using it or we have used your personal information unlawfully or it is no longer necessary for us to have the personal information, the right to erasure is also available to you.
Details on each of these rights can be found on the EDDC website here https://eastdevon.gov.uk/access-to-information/data-protection/data-protection-information/your-rights/
Should you wish to report an information security incident
If you wish to make a compliment, comment or complaint regarding data, please contact the East Devon AONB office by calling 01404 46663, emailing email@example.com. Or writing to: East Devon Area of Outstanding Natural Beauty Partnership, Kennaway House, Coburg Road, Sidmouth, EX10 8NG.
If you are dissatisfied with how the East Devon AONB has handled your complaint, please contact the Data Protection Officer by writing to: Data Protection Officer, Information and Complaints, East Devon District Council, Blackdown House, Border Road, Heathpark Industrial Estate, Honiton, EX14 1E; emailing: firstname.lastname@example.org or calling: 01395 517401
Alternatively, or if you remain dissatisfied following your complaint to the Data Protection Officer, you may lodge a complaint with The Information Commissioner.
The Information Commissioner is the UK’s independent body set up to uphold information rights. The ICO can help and advise you on all matters relating to data protection.
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF
Tel: 0303 123 1113